"I found the session, enjoyable, stimulating but above all simple. It was obvious that if the principles talked about were put into practice there must be benefits to not only companies" "bottom lines" but people’s morale. Alf Dunbar’s passion and enthusiasm made it a pleasure for all who were present."
Michael Green: Chief Executive BCSC-British Council of Shopping Centres
"It was the best learning experience I have ever had. I felt a confidence inside that makes me excited about trying out my new skills as soon as I can. I know everything I have been taught will benefit not only myself but the customer and the company."
Amanda Pool:Reebok
A positive and passionate delivery that was different from usual training sessions. Relevant and complimentary to what we are doing."
Paul Mcpherson:John Lewis
"It’s un-missable! I learnt a lot and can’t wait to use it all at work and in life! Most useful training session I have ever attended."
Gavin Allen:Cadbury’s
"It works! It keeps you positive and gives the customer a great shopping experience."
Nicky Pordage:Marks and Spencers
"A must have" training session, very entertaining and was able to hold my concentration throughtout! Gave me loads of tools to take back to the store."
Angela Porter:Scholl
"A very relaxed and enjoyable session that makes you feel positive and confident in achieving a good level of customer service. Nice to have training and humour in one place."
Lisa Donner:Ponden Mill
"It’s different not like the stereotypical image people tend to have of training sessions. I found the ways to greet and approach the customer very helpful."
Sarah turner:Edinburgh Woollen Mill
"The session highlighted the importance of positivity when a manager and sales advisor work together and also with the customer. It helps you to reconsider your approach to customers Will Levine:Nike
"It was really good, very interesting and an experience that anyone interested in going into retail should have."
Mathew Greenwood:St George High School
"Excellent common sense techniques to raise awareness and improve performance with retail and life in gereral".
Tina Millner:Beneast Vocational Training
"Brilliant training course covering all the basic service and selling skills essentials to ensure fab service is consistantly delivered. It covered a lot in a short space of time."
Emma Wainwright:Viyella/Jumper
"Great fun, Fantastic ideas that leave you positive and raring to go!"
Donna Phillips:Just Elegance |
